Bad employees not only
affect an employer by driving down sales,
costing the company unwanted expenses due to
negligence or simple lack of motivation, etc,
but they affect the customer as well.
Of course, once a customer
has experienced a bad employee, it automatically
affects the employer in obvious ways. Although
this seems like common sense to most people, it
is uncanny how most employers will overlook this
fact, whether it’s because of time constraints
to effectively deal with the problem or lack of
better judgment.
Whatever the case, it is a fact that sales get
driven down and production slowed for a reason.
That reason could very well be because of the
customer’s lack of satisfaction with whatever
service he or she had received and that lack of
satisfaction stems from bad employees.
Find the right
people to start with.
This is one of the most
important things you, as an employer, can do.
Getting the right people into your company to
start with gets things moving in the right
direction at the very beginning.
According to Chairman
and CEO, Hal F. Rosenbluth, and Consultant,
Diane McFerrin Peters, of Rosenbluth
International, the third-largest travel
management company in the world, “Most of us
choose our spouse with care and rear our
children with nurturing and compassionate
attention. Yet, we tend to select the people who
will join our company on the basis of an
interview or two, and once they have joined,
they often find that they must fend for
themselves.
This contrast
illustrates the disparity between the
environments of family and work. But, given the
amount of time we must spend at work, wouldn’t
we all be happier if we took as much care at the
office as at home to create a supportive
environment? Wouldn’t we also be far more
successful?” .
The answer is yes.
Hiring good employees
is not only important to business, it’s
essential. Employees are the heart and soul of a
business; they are
the mechanism that makes a business run;
they are the breath of life that enables a
business to be something more than an idea. A
business cannot run unless someone (employees,
in this case) is doing the work. Any intelligent
business owner should want good employees. 
